Pet Care Policies

Required Vaccines for Dog Boarding

For the health and safety of all our guests, all dogs are required to have their age-appropriate vaccines. Dogs four months of age and older must have up-to-date rabies, distemper, and Bordetella vaccinations. While we do not currently require the Canine influenza vaccines, we do highly recommend them. We welcome puppies as young as eight weeks old, once they’ve begun their vaccination series with your veterinarian.

Because we’re in a country setting and your pet will be enjoying activities outside, we do require that all guests are on a flea and tick preventative.

Check-In / Check-Out

Check-in at your convenience during office hours. Check-out is by 1:00pm. If picking up your pet before 1:00pm is inconvenient, we’d be happy to care for your pet the rest of the day and offer extended pick-up times until the lobby closes for a fee of $19.

Normal closing times are: 6:00pm Monday-Friday, 5:00pm Saturday and 3:00pm Sunday.

Feeding

Since canines are so routine-based, we keep them on the same feeding schedule as home. For dogs, we offer a variety of Iams premium dog food options from ages puppy to seniors. For cats, we offer premium wet and dry options.

You’re welcome to bring your pet’s own food, we just ask that you pack each serving separately. If your pet has any allergies, dietary restrictions, or a sensitive stomach, we recommend you provide your own food to ensure the most comfortable stay.

Required Vaccines for Cat Boarding

Cats four months and older need up-to-date rabies and the combination vaccine commonly known as FVRCP. We’re happy to work directly with your vet to get the required info.

Deposits & Cancellations

For stays over two weeks, we require a minimum of a 20% deposit at the time of check-in. If your plans change, we ask that you please notify us as soon as possible, but no later than 5 days prior to check-in to avoid a cancellation fee.

Medications & Special Care

Our highly trained team understands that some guests may have special needs. Please share any special requirements or concerns you have about your pet’s emotional or physical needs to ensure we can best accommodate your pet’s stay.

Our team can administer oral and topical medications during the stay. There is a fee of $2 per medication administration, unless you have signed up for the Senior/TLC Package.

Pet Health & Safety

To help keep our dog lodging facilities clean (and to avoid the loss of personal items) we discourage pets from bringing items from home. We provide your pet with comfortable bedding, clean bowls for water and food, and an assortment of play toys for their enjoyment. You can also choose from a variety of special treats to enhance your pet’s stay at Rivermist Pet Lodge.

Contact Us

Call Us

Phone: (301) 774-3100
Fax: (301) 774-2746

Email Us

info@rivermistpetlodge.com

Our Address

19515 New Hampshire Ave.
Brinklow, MD 20862

Hours

Mon. – Fri.: 9AM – 6PM
Sat.: 9AM – 5PM
Sun.: 11AM – 3PM

With many changes in our lives due to the Coronavirus (COVID -19), our pets can be such a comfort to us as we learn to enjoy and endure the circumstances of staying at home and practicing social distancing.

We want you to know that Rivermist Pet Lodge is committed to being here for you during this time. We are ready to pamper your four-legged family members in whatever ways will help make this a safe and comfortable time for you and your pet. 

At Rivermist, the health and well-being of your pet and family are our top priority. We have taken every possible measure to keep our facilities operating in a safe manner and have continually evolved our procedures based on current circumstances. Pet care staff will be here to care for your pets and are eager to accommodate you, our client, as much as we can. 

Rivermist Pet Lodge will continue to actively monitor the news and guidance from various public agencies about the Coronavirus (COVID-19), and will abide by the recommendations put forth by the Centers for Disease Control and Prevention (CDC), U.S. State Department, and city and county officials. Again, our goal is to remain open while continuing to provide a safe environment for our staff, clients, and guests.

Please review the article link below from the AKC regarding COVID-19 and pets: https://www.akc.org/expert-advice/news/can-dogs-get-coronavirus/   

We wish you all health and safety and loving snuggles for your pets!

New FREE Puppy Socialization Hours!