Pet Care Policies

Required Vaccines for Dog Boarding

happy-dog-in-grassDogs four months of age and older must have up-to-date rabies, distemper, and bordetella* inoculations.  We do not currently require the K-9 Influenza vaccine, however we do highly recommend it.

Flea & Tick Prevention – our country location makes fleas and ticks a concern, so we require dogs to be given a flea and tick prevention treatment. If your dog is not currently being treated for fleas and ticks, we can administer a topical Bio Spot treatment upon check-in.

*If your dog’s bordetella vaccine is not up-to-date, we can administer nasal mist upon check in ($18.00).

Required Vaccines for Cat Boarding

Cats four months and older need up-to-date rabies and the combination vaccine commonly known as “FVRCP.”

Please note for all pet boarding: We cannot admit pets lacking proof of vaccinations, and/or pets displaying signs of untreated or potentially contagious conditions. We are happy to work directly with your vet to get the required info.

Check In / Check Out

pet-boardingCheck in at your convenience during office hours. Check out is by 1:00pm.

Please be aware that there is an additional pet care fee of $19 for checkouts after 1pm.

 

Deposits & Cancellations

dog-boarding-sad-THA valid credit card on file will guarantee your reservation. Your credit card will not be charged until checkout. The cancellation date is five (5) days prior to your pet’s check-in date. Should you need to cancel your pet boarding reservation with less than five (5) days notice, the credit card on file will automatically be charged a non-refundable deposit of $75 per dog, or $35 per cat.

Feeding

Cat-Boarding-Food-THWe feed your pets one or two meals per day, at your request, and fresh water is always available.

For dogs, we offer a delightful mix of Iams dry kibble and Pedigree wet food. We have many Iams formulations on-hand, so please let us know if you have a special request.

For cats, we provide Hills’s Science Diet kitty kibble.

If you choose to bring your pet’s food from home, we ask that you package and label the food in individual portions for each meal. We will also cook a special chicken and rice meal in our full kitchen upon request for an additional fee.

Medications & Special Care

Dog-Boarding-Cone-THMany pets require daily medications, and our pet care team will administer any prescription from your veterinarian in the form of pills, liquids, injections, ointments or dressings. There is a fee of $2 per medication administration, unless you have purchased the Senior Care Package for your pet.

Dogs aged 10 and above are housed in a quiet area away from more boisterous pets, and we keep an even closer eye on them. Please share any concerns you have about your pet’s emotional or physical needs during their stay at Rivermist.

Our Senior Care Package includes medication administration, senior-formulated food, a plush bedding upgrade and your choice of an activity or comfort for your dog. This package is recommended for all dogs age 10+.

Pet Health & Safety

Dog-Boarding-Ball-THYour pet’s health and safety is our first priority. To help keep our lodging facilities clean and pest-free (and to avoid the loss of personal items), we do not allow pets to bring items from home.

But don’t worry – we’ll provide your pet with comfortable bedding, clean bowls for water and food, and an assortment of play toys for their enjoyment. You can also choose from a variety of special treats to enhance your pet’s stay at Rivermist.

If your pet requires medical attention while in our care we will contact your veterinarian. We will also let you know, right away. If the nature of your pet’s illness requires an office visit, we reserve the right to use our 24 hour on-call veterinarian, depending on the illness and the travel required to access your veterinarian.

Vet Warranty

Dog-Boarding-happy-THA vet warranty of $1.50 per day will be added to your pet’s boarding fee. This warranty covers any vet bill up to $250 while your pet is in our care, and for 5 days afterward for any lodging related illness. Airborne viruses are not covered by this warranty.

 

About Rivermist Pet Lodge

Rivermist Pet Lodge is located minutes from Rockville, Bethesda, Columbia, Aspen Hill, Gaithersburg and Olney and offers home pickup & delivery service for your convenience. Please contact us with any questions or to book your next stay.